How to place an order

Website Orders:

You may place your orders directly from our website by visiting the items in our collections. If you already know what you want and have the product item number, use our Fax Order Form to fax in your order. If you are interested in purchasing wholesale from us you may use our Wholesale Order Form located on our site.

You may call us directly at:

Tel: 011-599-552-9017
Tel: 011-599-556-2655
Tel/Fax: 011-599-544-2544

Address:
Solar Splash
St.Maarten Cruise Harbour
Market Stall #2C

Shipping

Please allow about 14 days to receive your orders from our website. You may also request "Rushed Orders". Please note that additional charges apply for rushed orders.

We can ship to any international destination. All items will be delivered via U.P.S. Express. All addresses must be valid Street or P.O. Box addresses.

For your security, we do not ship to hotels. We apologize for any inconvenience. Please check back with us periodically for any updates regarding our international shipping policy.

Payment Methods

For Internet, Telephone and Fax orders, we accept:

Please include card number and the month and year it expires. If you intend to mail your order, we accept credit cards and bank checks. Your credit card will be charged at the time your first paid item is shipped.

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Customer Feedback

Your feedback out our website is very important to us. It help us see how we are doing in serving your needs. We would highly appreciate you taking the time to tell us about your experience on the site and how we can imnprove it to serve you better. Please use our Feed Back form on the site to send us you comments and suggestions

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Online Privacy Policy

You can order confidentially - our online shopping is secure.

Patricia's Floral Baskets by Alta takes every precaution to protect information you send to us over the Internet. When you submit sensitive information via the website, we protect your information both online and offline. All personal information (such as name, address, credit card number, etc.) entered on our order forms is transmitted in an encrypted form for your safety.

All transactions are kept secure when you use Netscape Navigator 6.0+, Microsoft Internet Explorer 5.0+ or any compatible Secure Sockets Layer (SSL) browser to order our products. These browsers automatically scramble personal information so it remains safe as it travels the Internet.

While we use SSL encryption to protect sensitive information online, we also do everything within our power to protect your information offline. All of our users' information -- not just the sensitive information mentioned above -- is protected by physical security measures and managerial controls to safeguard and secure the information we collect.

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